Frequently Asked Questions
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How is your fuel data gathered?
Our fuel data is gathered from Fuel Card users. When they purchase fuel with their card, we know what type of fuel they bought and how much it cost. Since there are tens of thousands of fuel card users in the UK, we are able to update our prices at around 8,000 stations each and every working day.
How many garages are listed?
There are 8,490 garages in the United Kingdom of which we are currently aware; however, some of them have been closed or do not accept fuel cards, and therefore we do not list them on the site. We currently have 96% of the garage market listed and prices from these stations that are 48 hours old or less.
How are your average fuel prices calculated?
The average fuel prices are an arithmetic mean, i.e. the sum of the prices for each fuel type divided by the number of stations we have prices for. These are calculated and updated on a daily basis.
How often is the fuel info updated?
Normally once per day (Monday to Friday excluding bank holidays) at approximately 8,000 stations.
If you have data for over 8,490 petrol stations why do you only update 8000 each day – what happens with the rest of the stations?
Remote areas such as Mid Wales, the Scottish Highlands and the Pennines may not be visited by fuel card users on a daily basis, therefore we cannot update our data. However, over the course of a week or so, data for all our petrol stations will be updated.
How many searches do I get?
You can search 20 unique areas or postcodes per week. You are able to search for each unique postcode as many times as you like. Your account will be topped up each week to 20 if you have used any of your searches. Please note the service is free of charge and we will always display petrol prices for free on the site.
How do I get in contact if I have a problem?
Please see our contact page for information about how to get in touch with us.
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If the FAQ’s don’t help, then you may contact us by using e-mail. E-mail support is free by sending an email to [email protected].
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