Frequently Asked Questions

How do I search for prices?

Simply either search for prices in your current location by either hitting the search bar and selecting the ‘Current Location’ drop down. Or click the fuel pump icon on the bottom right corner of the menu bar.

Can I search for prices by a destination?

Yes. Either type a location in to the search bar on both the homescreen, list or map view, wait for the drop down and pick your destination. Alternatively when on the map view simply drag the map where you want to search and select ‘Search Here’

Do you only show petrol prices?

No. We show diesel prices also and premium grades of fuel. See the tip below on how to save your fuel type choice.

What filters can I choose?

You can filter by fuel type including: Unleaded (Petrol), Super Unleaded, Diesel and Premium Diesel. 
You can also filter by brand e.g. Shell, Esso, Tesco and you can Sort your prices by distance or price.

To save you filters scroll across the filter bar when you’ve made your choice select ‘Manage’ and choose ‘Save Filters’ if you ever need to change them head back to the filter bar to do so, or scroll back to ‘Manage’ to reset them.

What do the different usernames under the prices mean?

We recieve prices from multiple sources the differences are:

Site Owner = An owner of a fuel station has directly updated us with their latest price.
PetrolPrices = One of our data feeds has updated which takes pricing data from transactions that take place at fuel stations.

You’ll also occasionally see prices against a PetrolPrices users username which is where a helpful PetrolPrices user has either confirmed the price is still correct, or has updated us with a new one. 

Why have I hit a limit on updating or confirming prices?

We understand this can be frustrating when you’re trying to help other motorists using PetrolPrices, however we do have strict algorithms in place to combat false price updates. If you have reached a limit and would like to discuss lifting the temporary block on your account please contact us at [email protected] 

Whats the best way to compare prices?

You can compare prices in either a list format choosing to sort between price or distance, or you can view them on a map. Simply toggle between the map icon on the top right hand menu (next to the account icon) and the bullet list icon. 

How do I add my vehicle?

In the app, simply select the car icon along the bottom menu (you’ll need to hold an account with us to use this feature.) Then type in your vehicles registration and we’ll do the rest. If you ever need to update your vehicle simply head back to this section of the app with your new registration and over write it. You can also log in here to update it.

How do I see facilities at a station?

If you want to know things like does this station have a car wash, a shop or a coffee machine. Select the station you intend to visit to reach the Station Overview screen. Click Facilities in the middle of the screen and view all the facilities that location has to offer. 

How do I leave a review about a station?

You’ll need an account to leave a review about a station. Select the station you wish to leave a review about to reach the Station Overview screen. Select Reviews and choose the ‘Review Station’ button, and off you go. 

Please note we do monitor review content and reserve the right to remove any content that breaches our Terms and Conditions.

Why do stations have stars against them?

Our great community of PetrolPrices users can leave reviews for other motorists across the UK about the station they’ve visited. If you want to see reviews of a station you intend to visit, select the station to reach the Station Overview page. Click Reviews to see their rating and recent user reviews. 

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