06.03.07 Tesco apologises for contaminated fuel

del.icio.us

digg

Technorati

Furl

reddit

SPURL.NET

150 comments votes

News over the last few days has revealed that silicon contamination was the cause of the recent problems to thousands of vehicles. The problem has been traced back to petrol storage tanks in Essex and Harvest Energy have confirmed that the high silicon fuel has been isolated and no more contaminated petrol would make its way to the forecourts.

Harvest have recommended that those affected should contact their petrol retailer for more information. Supermarket petrol stations at Tesco, Morrisons and ASDA stores have been associated with this fuel crisis and Tesco have today printed a full page apology in several newspapers which assures motorists that their petrol is 'back to normal'.

There is some comfort for those who purchased their fuel at Tesco and have experienced problems with their cars as Tesco assures: 'If petrol bought at Tesco has damaged your car, we'd like to say how sorry we are. More to the point, we'd like to promise to pay for the repairs.'

They confirm that 'all the affected stores in the South East of England have been refueled with a fresh clean supply.' and 'No other Tesco stores were affected by this incident'.

If your car was affected by fuel bought at Tesco and you would like more information, the number to call is 0800 028 6428.

Your Comments

Click here to add your comments

Showing: 1 to 75 of 150

1 2 ... »

I have just tried ringing Tesco on that number. Constantly get an automated message saying "Thank you for calling Tesco Direct. Unfortunately, all our Customer Service Managers are busy at the moment. Please try again later". The phone line goes dead.

What good is that!

Posted by Ben Owen, 6th March 2007 12:15pm

Tesco have indeed made an apology, but Morrisons and Asda seem more reluctant to do so.

The UK Avg Pump Price yesterday had risen to 88.57p/litre. A rise of about 1.12p/litre over the last week. Diesel had risen to an Avg of 92.05p/litre, a rise of 0.68p/litre, over the last week.

This would be in line with the rise in crude oil.

However, yesterday Crude Oil and its Products, tumbled in a downward direction. We shall see, how much the apology is worth at the pumps. My bet would be, not much.

Posted by Learjet, 6th March 2007 12:29pm

Just spent less than £2 in tesco and a petrol voucher has just popped out with the receipt for 3p off a litre. It might be just my clubcard? Or maybe this is linked to all the fuss?

Posted by James Mcgough, 6th March 2007 1:58pm

I didnt think ASDA fuel was affected?

Posted by Ian Grice, 6th March 2007 2:16pm

I run a Mark1 Mondeo Deisel and have recently been filling at at Morrisons as it is the cheapest fuel in the area. I was at the point of getting a bit concerned about loss of power and rough running when the news broke about the contaminated fuel. Having found out that it was only petrol that was affected I didn't worry too much as the weather has been so wet and maybe it was a damp problem. However I next filled up from an almost empty tank from a shell garage and now the car is running smoothly and has regained it's power............................so pick the bones out of that one!

Posted by Jean Harwood, 6th March 2007 6:12pm

At last we now have diesel at the same price as unleaded, but only at selected stations. Why has diesel risen in price though? It was not included in the silicon incident so again we must assume that the oil companies and forecourts are out to make a mint at any excuse.

Posted by Colin Outram, 6th March 2007 7:56pm

Harvest Energy, a wholly owned subsidery of "Blue Ocean Associates Plc" supply Tesco, Morrisons and Asda, from its West Thurrock facility. Where the "silicone" contamination originated.

The avg Retail differential between Unleaded and Diesel, still remains at around 3.50p/litre. The Market differential is below 2.0p/litre.

However in the markets, Crude Oil continues to drop, and Petrol Products continue to drop. Diesel has begun to gain, not a good sign.

Posted by Learjet, 7th March 2007 6:17am

"Just spent less than £2 in tesco and a petrol voucher has just popped out with the receipt for 3p off a litre. It might be just my clubcard? Or maybe this is linked to all the fuss? "

I got one of those as well. I notice its only valid till the 18th March though, that's only a week on Sunday.

Posted by John Wright, 7th March 2007 11:25am

I rang Tesco. I have a receipt for the petrol 27th Feb. Tesco refuse to accept a claim because the car has not yet broken down. They said your car is not faulty. Ah I replied but the full tank of Tesco petrol is known to be contaminated.
Result stalemate. Wife has now only driven car for 10 miles and won't drive it as she fears it will breakdown and tesco won't entertain a claim.
So a car we purchased new and has only covered 13000 miles is not being used !

Posted by Tight Fisted, 7th March 2007 11:47am

No money off vouchers given out up north - yet we are paying higher fuel costs because of this fiasco also.

It is interesting to note that Tesco were denying their fuel was faulty at the start of the problems. This is typical denial from Tesco - we've had battles on other fronts with them, and only succeeded when the press got involved and mentioned the Sale of Goods Act ect (try taking a faulty item back without a receipt !)

I'll never darken a Tesco doorstep or forecourt again. Looks like the Tescopoly is beginning to crumble.

ps. there is no legal requirement to provide a receipt, evidence of purchase is sufficient for the courts (bank statement, credit card statement etc.)

Posted by Paul Murray, 7th March 2007 11:35pm

Hi, my money saving mates on PetrolPrices. If you reside in the Kent or London Area, please send me an email (uudia@hotmail.com)

Posted by Udia Umoette, 8th March 2007 5:24am

think tesco fuel is dodgy period.. bought about £10 worth on jan 14th 2007 was doing test on 16th car broke sdown on 15th and my instructor walked back to my home to his car, leaving me at a garage. texaco petrol is much much better and car doesnt stall on that. llanelli in wales is where i live and where i bought the petrol from.
wondering if silicone was a red herring and it wasnt too much ethanol put in or too low octane.
experiment on the masses and save lab tests.
the govt may have been in with it too. all this global warming and use less fuel policy. if cars break down less petrol will be used. mind you it backfired with the tank draining. any insider info to support my theory?
I dont want cheaper fuel i want good stuff. texaco is very good.

Posted by Ursula Riches, 8th March 2007 11:17am

My W-reg Nissan Micra 1.0S doesn't run well on Tesco unleaded petrol - even before the recent problems. Noticeable knocking under gentle acceleration, and significantly poorer MPG; when I stopped using Tesco petrol and started using Sainsburys, Shell or BP instead the knocking stopped completely and I was suddenly getting on average 20 miles further per tank!

So even when it's not contaminated by silicone it appears that it's lower grade or not as compatible with my engine as other fuels.

Posted by Richard Culpan, 9th March 2007 1:05pm

Not sure whether its oil producers or the supermarkets but even if the winds over 5mph they have to put the price of fuel up but we never see like for like reductions when the price per barrell comes down etc or when the wind drops. Seems like tescos review their pump prices almost 1/2 daily and will put it up on the back of a rumour

Boycott Tescos.

Posted by Jonathan Croft, 12th March 2007 2:15pm

i spent £1.93 in my local tesco today and had a coopen for 3p of every litre of fuel is this a way of tesco trying to say sorry and get there custom back or just to try and put the independent fuel stations out os busisness

Posted by Rob, 12th March 2007 10:42pm

Every Station around us has increased ther price by 2-3p per litter for unleaded and Derv all except Morrisons.

Posted by Ian Grice, 13th March 2007 1:15pm

As a small independent retailer supplied by Texaco our latest delivery of unleaded fuel has increased by 4.03p per litre. When we questioned the price increase we were told it was as a result of the Tesco/ Morrisons fiasco.
We have no choice but to pass this increase on but in doing so we have seen our unleaded fuel sales drop off which in turn means we will be "stuck" with a higher price for longer.

Posted by Gales Garage, 15th March 2007 6:21pm

I got super unleaded at tescos on 27th. When i phoned them they informed me that super was not contaminated. My car is chugging badly and has been getting worse over the last couple of weeks, there is a loss of power and she is misfiring - she is also heating up transmission fluid which means she is going into emergency stop mode and i believe the silicon burns out the oxygen sensors which causes the computer to put the car into this mode. Hmmm - does anyone know if super unleaded was affected by this contamination as Tescos did not seem too keen to answer my questions - i wonder why? Gonna play with a few things this weekend just in case it isnt contamination but my car has all the symptoms - if i cannot fix her shes booked in at the mechanics next week so i guess i will find out.

Posted by Tanya Newman, 16th March 2007 11:21am

The oxygen sensors have gone on my Corsa. What I am trying to find out is a) What date was the first batch of contaminated fuel delivered to Tesco, Morrisons and other service stations; and b) is there some way of having one's petrol tested with having the tank drained.

Also who would just drain my tank without doing any other work as I need to know if the fuel caused the problem or if the sensor simply failed. Can anyone help please.

Posted by Anita Elias, 17th March 2007 11:43am

I got super unleaded at tescos Potters bar on Feb 28th. My car was misfiring & a loss of power when revved up and she is going into emergency mode as the silicon burns out the Co2 sensors which causes the computer to put the car into this mode. I have had to get the car picked up & taken to Mercedes
The bill is likely to be £3,000 to £5,000 at least as this is a £60,000 car done only 20,000 miles
I do hope Tesco pay up within the next 3 years

Posted by Ray Hamilton, 18th March 2007 5:31pm

I think you are beeing ripped off.

Posted by Ian Grice, 18th March 2007 7:25pm

Is it just me or does it seem the fuel contamination issue has given most of the fuel vendors in Central Scotland the excuse to increase prices again (this includes diesel) when said contamination only affected the south of England. No wonder companies like Shell and Tesco have more money than God.

Posted by Kieron Smith, 19th March 2007 2:18pm

Wonderful both TESCO & Sainsbury's have apologised. WOW.Woopee
Now it emerges that all the petrol retailers are blaming both TESCO & Sainsbury for the increase in the cost of petrol.
Strange how the cost of crude has not risen.
But then again it's JUST ANOTHER WAY TO RIP US OFF so we are used to it.

Posted by Charles Haswell, 20th March 2007 5:27pm

Tesco fuel before the contamination at Clowne was 85.9 unleaded, after giving the 3p coupons off per litre it soon rose to 88.9, where's the benefit in that. At this precise time morrisons at Staveley is priced at 86.9.

Posted by Richard Cook, 20th March 2007 6:10pm

May I point out to Charles Haswell (Post Number 23) that Sainsbury's was completely UNAFFECTED by the recent contaminations, due to the fact they are supplied by BP.
Interesting to note that Tesco have nationally increased prices by 2-3p. Near me they are retailing Diesel for 93.9p, whereas Sainsbury/Asda are charging 89.9.

Posted by Matt, 20th March 2007 10:28pm

Incredible to see this morning that my local Tesco have put unleaded up again by another 1p a litre, its now gone up by 5p a litre in the last 3 to 4 weeks even though the price of oil has barely changed in that time. No doubt when the fuel duty is increased in October, Tesco will put it up more than 2p a litre as every little helps!

Posted by Pete M, 22nd March 2007 12:46pm

If it goes up to much perhapse we should start the fuel protests again.

Posted by Ian Grice, 22nd March 2007 11:56pm

So the fuel contamination farce goes on.

I have to say that we are always at risk from a batch of rogue fuel at any time and the consequences of a ruined CAT
.
I know I have been there and now another family member is a victim, but I have to say I have absolutely no sympathy with people owning a £60,000 vehicle and using supermarket fuel.

Maturity and common sense would surely dictate second thoughts about using supermarket fuel, but then we do live in a world where it is not cool to take self responsibility if you can get someone else to foot the bill.

I applaud Tesco for the speed and commitment they have shown to get behind this issue and help their regular customers.

Pete J
23 March 2007

Posted by Peter Johnson, 23rd March 2007 3:08pm

£60,000 car or £60 car all fuel from every outlet should meet the minamum standards. I have never had a problem with any car Deisal or petrol using supermarket fuel, I just wonder what would have hapend if it had been a brand name fuel station that had had the problems.

Posted by Ian Grice, 24th March 2007 7:33pm

are there any owners of diesel vehicles who have had or are having problems with their vehicles after filling up at tesco?

Posted by Keith Johnson, 25th March 2007 5:08pm

"I run a Mark1 Mondeo Deisel and have recently been filling at at Morrisons as it is the cheapest fuel in the area. I was at the point of getting a bit concerned about loss of power and rough running when the news broke about the contaminated fuel. Having found out that it was only petrol that was affected I didn't worry too much as the weather has been so wet and maybe it was a damp problem. However I next filled up from an almost empty tank from a shell garage and now the car is running smoothly and has regained it's power............................so pick the bones out of that one!"

Well ...... Morrisons diesel is 'city diesel' which i have found decreases MPG and increases engine noise on my new Vivaro van. Stay away from supermarket diesel.

Posted by Matt, 26th March 2007 9:07pm

I posted message number 18. I took my car to the mechanic after checking various different things myself and the only thing he could find wrong with it was the oxygen sensors - on my laguna they are called lambda sensors. Luckily they only needed cleaning but I still have a bill to pay for this. So when Tescos informed me that their super unleaded was not affected I do not think they were being entirely honest. I will be putting in a claim for the work carried out on my car I can only wait and see what happens next.

I would like to point out that after running about half a tank of texaco petrol through my car after the tescos fuel my car did appear to start running better and i would recommend that other people experiencing problems with their cars try the same thing as other people have also mentioned this.

Personally i will be paying out the extra for the higher grade fuel at the big petrol companies from now on even though i am a single parent and cannot really afford it. I would rather pay more for my fuel and still have a car that runs as i am totally lost without one. I will have trouble trusting cheap supermarket fuel in the future.

Posted by Tanya Newman, 27th March 2007 11:04am

Once and for all Check on this very web site. It tells you that most supermarkets get ther fuel from Name brand supplyers.

Posted by Ian Grice, 28th March 2007 3:33pm

Fuel comes from the same supply for each company, they pay the refinary for the fuel that goes into ther tanker. ITS ALL THE SAME. be it BP. MORISONS. OR ANY OTHER INDIPENDANT.

Posted by Ian Grice, 28th March 2007 3:37pm

...."The problem has been traced back to petrol storage tanks in Essex ..." ... did you experience any problems with your car Mr Grice?? I do not confess to be a car mechanic but i know what happened with my car and all we can do is tell other ppl about our experiences. I do not really care where the petrol comes from i just know it affected my car and that putting texaco petrol in it helped the problem!

Posted by Tanya, 29th March 2007 8:38am

Has anyone successfully received compensation from Tesco yet? I had a total bill on just under 1K including car hire for two weeks whilst i waited for the part to arrive. I sent all the receipts to Tesco 7 days ago and haven't heard anything since.

Posted by Gb, 29th March 2007 3:00pm

Did you spot whats going on-NOW THEY HAVE ALL PUY UP THE FUEL PRICES TO PAY FOR REPAIRING THE DAMAGED CARS

Posted by Geoffrey Spearpoint, 29th March 2007 8:33pm

Tesco Fuel is supplied by a company named "Green Energy", of which Tesco own 40%. They buy the "basic fuel" from the market/refineries, and store it in tank facilities, if the tanks are "dirty" Hey Presto.

Prior to delivery, they add their own additives for combustion, and deterrgent properties. Not all additives are the same, this is where the difference lies.

Posted by Learjet, 30th March 2007 6:28am

Have just been told the possible cost of repairs to my land rover discovery will be £3700.The cause of the damage-contaminated diesel from tesco bought last week.Sadly i paid cash and was not offered a receipt( i did not ask for one either).Can anyone advise me on where i stand? I paid for groceries in the store and got cash back before filling up with fuel-would this be proof enough?

Posted by Jane Dalby, 30th March 2007 10:59am

TESCO may have cctv on their forecourts so if you know the rough time that you were there then you may have a case. try calling the tesco helpline

Posted by Gb, 30th March 2007 3:09pm

You hit the nail on the head ther Learjet, Its not the fact it's cheap fuel but the fact the storage tanks at the depo/oil refinary were not cleaned properly befor the fuel was pumped in. Probably had diesal in the tank befor a batch of unleaded and was not cleaned out properly. A simaler thing happened when I worked for Mobil oil, they sent this device through the pipes at the refinary that cleans away the deposets, after that the pipes were not flushed properly and several tankers ended up delivering contaminated fule to stations in the midlands. I have not heard that deisal was affected only unleaded. I think a lot of garargees are making money out of this situation and using it as an excuse to exploite customers.

Posted by Ian Grice, 1st April 2007 12:49am

Filled up with Tesco Petrol in Peterborough on 13 Feb. Drove up to Manchester on 15 March & then after about 300 miles the car slowly got worse until it became undriveable. The RAC were superb, problem identified on Saturday, car recovered to home address Sunday and then transported to garage Monday. All free to me as I'd got RAC recovery paid for with Tesco Points vouchers. Car took 3 days to repair - £337 including new fuel filter and O2 sensor. Claimed £382 from Tesco on 22 March ( including original petrol + some bought in Manchester) . Received cheque for full amount today - 3 April. Was offered a hire car by Tesco when I reported the claim but didn't need to take them up on their offer.

Posted by Stephen Pearce, 3rd April 2007 3:28pm

I have just had it confirmed to me by Tesco Claims that I will not be recompensed for the garage bill of £820 (2 x o2 sensors, filter, fuel, etc) because I am one of those people that don't bother keeping receipts and only pay by cash, no club card!! no credit card!! just faith in a large company to supply a product as stated ie fuel fuel nothing but fuel. We have been informed there is no recourse to take this any further, however, I will be boycotting Tesco's (and all my friends who use them) even though this will mean myself and the wife having to travel further to shop and refuel.

According to the Claims Representative and we have spoken to many of them, all with a different story, I am the first one they have heard of that has no proof of purchase, I find this hard to believe.

This is not only bad PR on Tesco's part but false economy, ie 4 or 5 shopping trips with a few fuel fill ups would have recouped the compensation amount but now they will lose my custom.

One other thing, its been mentioned about getting the cctv footage, unfortunately I have been informed that cctv is kept on a 2 week loop so will have been erased and is also covered by the Data Protection Act , which is convenient for them. It shows little forethought on their behalf.

Posted by Dave Rooney, 5th April 2007 4:11pm

Well.. I have had 2 fone calls from Tescos loss adjusters in the last 2 days.. my bill for repairs and car hire came to just under a £1000.. I also asked Tesco for an additional 10% as compensation which I thought was fair and not greedy and after much 'discussion' they have agreed and we have settled. I dont know if Tescos would have paid more in comp but ultimately I just wanted to clear this matter up as Im sure we all know that its been 'stressful' dealing with the worry of how the bills are going to be paid and the inconvenience. I have learnt my lesson and from now on I will buy a premium fuel and forget the clubcard points - they're not worth it.. good luck all..

Posted by Kontiki, 6th April 2007 11:21pm

just as an additional bit of info to my comment in post 44.. now that Tesco have settled I have decided to part ex my car as I worry about long term damage and reliability issues.. I needed a loan and since I had a Tesco credit card (but not anymore since I shredded it..) - I stupidly rang them for a quote.. they refused my loan.. I have never ever had a credit problem or a refusal.. I then rang Sainsburys and got an immediate acceptance..!! Do you think its possible that Tesco have 'blacklisted' me because of my perfectly valid claim..?? Time to boycott Tesco before they take over the world.....

Posted by Kontiki, 6th April 2007 11:38pm

I have a Ford Focus which broke down on me in Jan. I took it to the ford garage (it's only 2 years old so trying to keep up the FSH) and they told me one of the valves had burnt out. The replaced it and sent me on my way with a £500 bill.

Just 50 miles down the road the same problem came back so I immediately took it back to the fors garage where they confirmed the valve had indeed burnt out again. They also told me this time it was a faulty Cat Converter that had caused the problem and a new one was needed at £400. I had no choice but to pay up!

Shortly after I saw in my local paper that Tesco had admitted their dodgy fuel had been supplied to my local petrol station in Clevedon. So I put in a claim including bills for the work and bank statements showing proof of purchasing their petrol.

Today I got a letter from them saying their were refusing my claim as ther was no evidence the damage to my car was caused by their petrol.

Can anyone tell me if they are taking me for a ride or have I just been unlucky with my car?!

Posted by Biff, 13th April 2007 1:38pm

Bit off Topic but i noticed since the Sun had come out for a few days
All the Petrol & Diesel is over 90.9p per L must be a case of Oh look sunshine people will drive to the Coast lets put up Fuel.
Strange that is as the Pound is ever closer to the $2 mark
so in affect the fuel should be cheaper But as usual the Oil companies get away with Ripping Us off Thanks makes me proud to be British Not

and good ole Gordon is putting his chunk of tax on in September not to help the roads but to help the state spongers of this country

Posted by Matt Boyce, 17th April 2007 11:35pm

It really hasn't got too much to do with the sun. Over the last two weeks, the Avg Price for Petrol 95r has risen 2.75p/litre. Diesel Avg has risen 1.96p/litre over the same period. The Retail Price differential has dropped from 4p/litre to 2.30p/litre.

Over the same period, Crude for NW/Europe reamained at $68.00/Bbl, this is high. Petrol has risen faster than Diesel, because of demand worldwide.

On the Products Market, Petrol is higher than Diesel, and has been for the last few days. In the USA, Retail Prices are skyrocketing far more than in the UK. The avg exchange rate has been $1.9750 to the pound over this period. The highest it reached was $1.9901, which was on Monday 16th April.

The Summer Season approaches, and as usual Demand increases, as do the prices. When the sun shines "Global Warming" takes a back seat, as usual. Human nature, is not easily controlled, nor will it be.

Posted by Learjet, 18th April 2007 5:59am

Well I had a problem with my car, but looks like my local mechanic is maybe more honest than some, because he told me the petrol promlem only effects the "Lamb sensor" (not sure of spelling) and that the cost was £147 all in.
Put my claim into Tescos weeks ago along with a bill of £75 (had to take day off work) still not heard a thing, just spoke with them on the phone, and they dont even have my letter (either first or second!!) logged on their system.
Its a joke, they made this big thing about sorting it out, but want to take what looks likes months to get around to it.

Posted by Karl Prust, 19th April 2007 12:16pm

we are certified lenders and we protect all customers interest with a high security network.we offer all kinds of loan services to anypart of the world.we offer financial services(loans) to anypart of the world within 48hrs to anywhere you are located.apply and get it instantly at barclaysloan_agencyscheme@yahoo.co.uk

our loans ranges from 1000-1000000usd

Posted by Mark Phillips, 20th April 2007 11:52am

Is it true that all Tesco petrol was increased in price as they had to replenish contaminated stock. Am I in the wrong business? when my company makes a mistake we pay to recify the problem . This results in a reduction in our margin. We don't (and wouldn't be allowed) to increase our product price if due to our own (or sub-suppliers) mistake

Posted by Terry Taylor, 30th April 2007 11:16am

Huh! Petrol tax increased coz it's not green. No sweat, train prices must be coming down to offer us an alternative.
Huh! train prices going up coz too many people are using them.

I know, I'll get one of these 6000 jobs that have been created 6 miles from my home at Hams Hall so that I can cycle to work.
Huh! all the jobs have been filled by relocating the people who already work for the company b4 they moved here.
So I couldn't cycle there coz its too dangerous as there's now an additional 6000 cars on the roads where I live.
Britain, you are so funny, but it still makes me want to cry!!!!!

Posted by Terry Taylor, 30th April 2007 11:25am

I have a Vauxhall Zafira diesel, which according to my main dealer, has been affected by fuel contamination (yes I filled up at Tesco's in Bedford during the fiasco) However, Tesco's deny that diesel was affected, despite my fuel smelling strongly of paraffin. I would greatly appreciate anyone supporting my up hill struggle on this blog and making me aware if they have had similar problems. I am now a month into my claim and have just received an email from Tesco's solicitors advising that they cannot open my scanned claim form. Tesco's may claim that diesel was unaffected, this is only natural when they also initially claimed that there were no any problems with unleaded! If only unleaded was affected, why have Tesco's asked the question on their claim form regarding which fuel you filled up with? I have also spoken with a Vauxhall main dealer in Bedford who confirms that a number of diesels were brought in, that had filled up at Tesco's, and were suffering from fuel contamination. Come on Tesco's own up and pay up!

Posted by Mark Whitney, 8th May 2007 1:13pm

after buying my current impreza (my99 uk turbo 2000 for the boffs) in december of last year, i carried on the tradition of filling up with tesco 99 at my local garage in scunthorpe. for some reason straight away the car ran a boost problem where it would hesitate every second or so and not pull smoothly after 3-4k revs. i originally believed this to be a problem with either a leaking pipe, a blocked pipe or indeed the boost solenoid somewhere along the line. it wasnt as one week i experimented with v-power instead, and for the sake of around 3p a litre more, over the course of three weeks and around £160 of fuel, the boost problem disappeared.

obviously something in the tescos fuel (not necessarily to do with the contamination situation), possibly the ethanol content, was not agreeing with my engine. as said for the sake of around 3pence a litre, i have now been converted from the tescos pap to shell fuel full time. my scoob now pulls on boost in all gears, and ive seen a slight improvment in fuel ecomony too. sorry tescos but until you can match shells pedigree in fuels, for the sake of £2-3 a fullt ank, il take my business elsewhere.

Posted by Andy Hart, 12th May 2007 3:28am

fuel goes through my tuned and tweaked fez so quickly it didnt have a chance to damage any sensors :P (i heard the super unleaded wasn't affected though)

Posted by Dom, 14th May 2007 1:13am

give me vochers cood

Posted by Saba Asif, 10th June 2007 9:36pm

give me new vochers code

Posted by Saba Asif, 10th June 2007 9:37pm

I bought fuel at Sainburys Truro sataion On 27/06/07 and ever since then my Vivaro van has not been running right. does anyone else find the same.

Posted by Michael May, 29th June 2007 2:55am

We bought unleaded from Tesco Ashby De La Zouche on 27/6/07 and the car, a SAAB 9.3 immediately malfunctioned, requiring AA assistance. Car was towed to Saab dealer who want £320 in payment for diagnosing the problem and for draining tank.

Posted by David Godsell, 3rd July 2007 5:44pm

A couple of weeks ago I was having terrible problems with my company car, which (cutting a long story short) gave up on me on the A14 & was recovered by the AA. The first thing they checked & asked about was fuel contamination - smelt the fuel cap (not very technical I know but..) and I was able to show him all my recent receipts to prove I have only ever filled up with diesel. This has since been backed up by my fuel card provider, plus I havent owned a petrol car in over 8 years so there is no way I would get the fuel mixed up anyway! Anyhooo.... the garage are now demanding cash off us for fuel contamination and I'm drawing a blank. Got proof of all my previous transactions for the past 2 months from my fuel card provider, which again are all diesel, but there are 3 fill ups listed from Tesco's in Bedford (27th June, 12th July & 13th July) After reading some of the stories on here (see post 53 from Mark Whitney particularly) it seems I'm not the only one effected - can anyone advise where I should go from here, or has anyone experienced the same thing on similar dates?? Thanks so much all.

Posted by Claire Wigley, 2nd August 2007 5:09pm

I filled up with Diesel (February 2007) one of the TESCO garages which was affected by the fuel contamination. My vehicle continuously back-fired, sustained poor performance and cut out. The Tesco 'Help line' initially assured me DIESEL was also affected by the fuel contamination and I would be fully compensated for any costs and authorised the garage repairs. Tesco then made an initial compensation payment - when I tried to finalise the claim they denied any responsibility - stating diesel was not affected. I plan to pursue this mater through the small claims courts as I am at financial loss. By making the initial compensation payment for the contaminated diesel I purchased is an admition of TESCO's guilt.

Posted by R Strong, 15th August 2007 11:10pm

hi all just ,found the site,i put £10 diesel at tesco service station hereford last week ,i have a veg oil con version with seperate tank for deisel so i only use diesel for start &stopping,starting was a problem by mid week ,by friday my car spluttered and conct out on start ,after investigation i've found water in my diesel lines &filter ,i'm now needing expensive work on my car ,every little bit helps ,not,,i will be pursuing this further.

Posted by Stefan Burton, 2nd September 2007 6:34pm

Have just filled up with unleaded at Horsham (Wickhurst Lane) Tesco. Within a mile car spluttering and misfiring and significantly reduced performance. Called Tesco - they say they've not had any other complaints so far today so it can't be the fuel. Is anyone getting anywhere with pursuing this further? Any advice would be welcome thanks.

Posted by R Wharton, 4th September 2007 6:16pm

Hi Stefan, I filled up with unlead in Potters Baron 19th of August and a couple of days later my car broke down. Repair came up to 250 pounds and the Garage said it was fuel. Spoke to Tesco about it, but I don't think they will take it any further.

Posted by Ivana M, 6th September 2007 7:05pm

Btw, I'm going to make them pay for everything, but does anybody know the address where should I send mu letter?

Posted by Ivana M, 6th September 2007 7:08pm

Filled up last night at Tesco in Coventry. Today my focus is spluttering badly and stalls nearly everytime the revs drop below 1000 rpm. Not used supermarket petrol in over 2 years and looks like i'm not going to ever again. Just trying to burn up enough of it so that a trip to the Shell garage might return it back to normal.

Posted by N Hathorn, 18th September 2007 9:43am

I filled up with £5.00 worth of petrol at Peterborough Tescos a couple of weeks ago, drove down the road an dmy engine management light came on and it started juddering and loosing power, i went to a garage who said it looks like contaminated fuel and that particular garage had the dodgy stuff back in Feb. Cost me £230.00 to fix it, Not sure if i can claim as i dont have a sample of petrol and mine looks like an isolated case.

Posted by Caz, 2nd October 2007 1:50pm

After filling up my car with contaminated fuel, Tesco's allowed me to book my car in, higher me a car and after the repair work had been carried out, another company called Robin Claims Solutions has got involved and have rejected my claim, even after Tesco's confirmed that I had filled up with con.. Fuel and now I am left with a bill of £1300.00

Has this happened to any one else, I am pursuing this claim as I feel this is very unfair and too much of a coincidence that it could be a fault that is not linked.

Mark

Posted by Mark Noble, 9th October 2007 3:20pm

Can anyone tell me why my x'trail does 8 miles more to the gallon
of diesel when I purchase fuel from Texaco & shell, than when I fill
up with supermarket fuel.

Posted by Mr Hywel John, 16th November 2007 10:59am

has anyone in the salisbury area had trouble after puchasing shell V power diesel, ie white smoke and loss of power and or like myself failing to start. think it was 3 weeks ago now? my van made it to downton ok (6 miles) but after being left over the weekend has not run properly since.

Posted by Graham Brindley, 17th November 2007 2:24am

Bought Diesel at Tescos Warwick Sunday 18 November Mondeo 13 Months old Engine Packed Up Monday 19 Nov R A C tell me The injectors are the Problem Towed to Ford Garage Any One Having the same or similar Problem ??The Ford Technical Dept say with only 9000 miles on the clock the Injectors have failed contaminated FUEL is most probable cause ?

Posted by Trevor Meads, 20th November 2007 7:38pm

In response to 67 and 68, you are not isolated cases. I have never bought fuel anywhere but Tesco, and way back in Feb, I bought from one of the contaminated stations in Enfield. At the garage, my mechanic found I'd bought from Tesco and said they were no good and they were the reason my lambda sensor was affected and I should boycott them. I complained to Tesco customer services, sent all the requested details and a company called Gab Robins got involved and refused my claim. This has caused me untold distress as my ever reliable Micra is now slow to accelerate, and the engine cuts out and I drop speed from about 70 to 40 on the motorway (even when the accelerator is fully down!!!). Jut spoke with Tesco Cust Services and I've been advised to send another letter in - I'm boycotting Tesco from now on & thinking of taking it to a small claims court/reporting to Watchdog.

44 - How did you get yours sorted?

Posted by Loz, 5th December 2007 11:02am

tesscos is betta tha sainburys

Posted by And, 6th December 2007 1:20pm

all supermarket fuel is rubbish it's the way it's refined,as is paint you buy from superstores ie Dulux from B&Q is not the same quality it goes yellow, as Dulux from a paint supplier where the trade go,stick to Shell and you'll go well

Posted by Tam Durkin, 6th December 2007 4:41pm

I too have problems with tesco diesel this week. loss of power followed by injector warning light from the engine managment. it seems too of cleared now but i shall be shopping elsewhere from now on

Posted by Don Pitman, 13th December 2007 12:08am

Showing: 1 to 75 of 150

1 2 ... »

Your email address is required so we can verify that the comment is genuine. It will not be posted anywhere on the site, will be stored confidentially by us and never given out to any third party.

Please note that any viewpoints published here as comments are user's views and not the views of PetrolPrices.com (Fubra Ltd)

« Go Back to Main Blog